iCircle care MLTC has been acquired by VNS Health Effective 4/1/26
iCircle members transitioned to VNS Health on 4/1/26 unless the member selected another health plan. Providers have 120 days from the original date of service (prior to 4/1/26) to submit a CLEAN claim to iCircle MLTC via Clearing House 835 file (Electronic Submission) or via postal in which the date of submission will be the date in which iCircle MLTC receives the postal claim to the below address:
iCircle Care
860 Hard Rd
Webster, NY 14580
ATTN: Claims Department
Electronic Claims are to be sent via Clearinghouse until 12/31/26:
Clearinghouse: Visibiledi
Payer Name: iCircle
Payer ID: ICRCL
Authorization Number: Provided on Authorization from iCircle
Member Account Number: Provided on Authorization from iCircle (Medicaid #)
Contract Documents
Claims & Finance Documents
General Forms
Member Documents
Access to the Provider Portal will be discontinued 12/31/26. After this date user accounts will be disabled. Please download Payment Vouchers or associated 835s (ERAs) prior to 12/31/26
Effective Jan. 1, 2027, iCircle will stop accepting electronic claims. For any unsubmitted or unpaid claims for service dates prior to April 1, 2026, paper claims must be mailed to iCircle Care, 860 Hard Rd, Webster, NY 14580.
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