ATTENTION New York CDPAP Recipients and Caregivers: Action Needed by MARCH 28, 2025.

CDPAP Recipients and Caregivers are required to transition to the selected Statewide Fiscal Intermediary, Public Partnership, LLC (PPL). The deadline to transition to PPL is Friday, March 28, 2025.


Click here for CDPAP Transition Resources or call PPL at 1-833-247-5346

ICIRCLE QUARTERLY PROVIDER SURVEY

Are you a contracted Provider?(Required)
(To help with identifying whether or not the responder is a biller, admin, front-end staff, etc.)

1. How satisfied are you with how accurately iCircle processes initial claims?(Required)
2. How satisfied are you with how accurately iCircle resolves claims issues?(Required)
3. How satisfied are you with how timely iCircle resolves claims issues?(Required)
4. How satisfied are you with iCircle provider service staff?(Required)
5. How satisfied are you with iCircle Clinical & Member Service staff?(Required)
6. How satisfied are you with iCircle Website?(Required)
6. Over all, how satisfied are you with iCircle?(Required)

Please feel free to provide feedback as to any iCircle staff and your experience with the staff being referenced. Feedback will be provided to the staff’s direct-supervisor as needed and all information will remain confidential. Please feel free to include multiple staff names/feedback in this section if you wish.