iCircle Quarterly Provider Survey

Email(Required)

Organization's Legal Name(Required)

Are you a contracted Provider?(Required)

Yes

What is your title?(Required)

(To help with identifying whether or not the responder is a biller, admin, front-end staff, etc.)

1. How satisfied are you with how accurately iCircle processes initial claims?(Required)

Very Satisfied

Satisfied

Somewhat Dissatisfied

Not Satisfied

N/A

2. How satisfied are you with how accurately iCircle resolves claims issues?(Required)

Very Satisfied

Satisfied

Somewhat Dissatisfied

Not Satisfied

N/A

3. How satisfied are you with how timely iCircle resolves claims issues?(Required)

Very Satisfied

Satisfied

Somewhat Dissatisfied

Not Satisfied

N/A

4. How satisfied are you with iCircle provider service staff?(Required)

Very Satisfied

Satisfied

Somewhat Dissatisfied

Not Satisfied

N/A

5. How satisfied are you with iCircle Clinical & Member Service staff?(Required)

Very Satisfied

Satisfied

Somewhat Dissatisfied

Not Satisfied

N/A

6. How satisfied are you with iCircle Website?(Required)

Very Satisfied

Satisfied

Somewhat Dissatisfied

Not Satisfied

N/A

6. Over all, how satisfied are you with iCircle?(Required)

Very Satisfied

Satisfied

Somewhat Dissatisfied

Not Satisfied

N/A

Overall, how satisfied are you with iCircle?

Please feel free to provide feedback as to any iCircle staff and your experience with the staff being referenced. Feedback will be provided to the staff’s direct-supervisor as needed and all information will remain confidential. Please feel free to include multiple staff names/feedback in this section if you wish.

Is there anything additional iCircle can incorporate into our website documents or provider-portal to improve our organization’s partnership?

Is your organization aware of our Provider In-Service offering where in-network providers may present to our clinical, UM and Member Services staff about their service offerings? If not, please indicate if you’re interested in scheduling such a meeting so that we may get in touch with you.

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ICIRCLE QUARTERLY PROVIDER SURVEY