For Members
Member Handbook
- Read online or download the iCircle Care member handbook.
- Read online or download the addendum to the iCircle Member Handbook (read it in Spanish)
To request a hardcopy of the member handbook please call Toll-Free Number 1-844-694-2273 or email [email protected].
Provider Directory
Read online or download the iCircle Care provider directory.
- Central New York Provider Directory
- Eastern New York Provider Directory
- Western New York Provider Directory
To request a hardcopy of the iCircle Care provider directory please call Toll-Free Number 1-844-694-2273 or email [email protected].
Other Documents
Check out other helpful and informative documents available for you to read online or download for future reference.
- Referral Form
- Member Handbook Complaint & Appeal Language
- Privacy Information
- iCircle Fraud, Waste and Abuse Program
- Get the Facts About Breast Cancer – NYS DOH
- Fight the Flu Fact Sheet
- NYS DOH Pneumonia Information
- What You Can Do To Prevent Falls
- Member Handbook Insert – NYIA
- Member Handbook Insert – Dental Services
- Release of Information
- Member Handbook Insert – Non-Emergency Medical Transportation